Employee portal
One entry point for requests, status updates and relevant information.
From a single starting point, employees can check which requests are still being handled.
Aiana / Product
HR & IT Service
One self-service portal for HR requests, IT support and equipment.
Let employees track requests and route tasks to the right owner. Connect HR and IT services to the employee lifecycle.
Connected platformConfigurable workflowsRole-based access
AIANA
How the flow works
One connected HR flow
How the flow works
- 01
Request
- 02
Assignment
- 03
Action
- 04
Follow-up
From hiring to growth, in one flow.Aiana
HR and IT working together
One clear starting point for employees.
Connect HR and IT requests with clear ownership and follow-up throughout the employee journey.
- Self-service
- Requests
- Follow-up
Features
How this module connects
One self-service portal for HR requests, IT support and equipment.
A service portal gives HR and IT a common way to receive and track employee requests. It does not mean every request belongs to the same team: ownership, permissions and approvals depend on its type. Connecting services to the employee lifecycle makes it easier to account for practical tasks when people join, change roles or leave.
HR & IT tickets
Categorise requests, assign ownership and follow resolution.
A ticket keeps the request, category, assignee and follow-up in one context.
Equipment & assets
Track assigned equipment and connect it to employees and lifecycle flows.
Equipment records need to show which device or business asset is assigned to each employee.
Licences & access
Track access and licence requests, assignments and revocations.
New starters and role changes can alter the software and access rights a person needs.
Lifecycle automation
Connect onboarding, role changes and offboarding to the right service actions.
A single employee event can require actions from HR, IT and a manager.
One connected HR flow
How the flow works
Let employees track requests and route tasks to the right owner. Connect HR and IT services to the employee lifecycle.
01Request
02Assignment
03Action
04Follow-up
One connected HR flow
Explore more
FAQ
Frequently asked questions
How does this connect with other modules?
Aiana is designed as a connected HR platform. Data and process steps can be linked across modules, with permissions by user and organisation.
Can permissions and workflows be tailored?
Roles, approvals and process rules are designed to be configured by organisation. The exact setup depends on the selected modules and requirements.
How are oversight and privacy handled?
Data follows configured access and retention policies. HR retains oversight of decisions and exceptions.
See Aiana in a demo
Explore how this module fits your organisation and processes.