Controller
For questions about personal data processing on the public Aiana website, contact Aiana in Leuven, Belgium, at hello@aiana.be.
Data, purposes and lawful bases
Contact and demo forms may collect name, work email, company, contact details and the message to answer enquiries or arrange demonstrations. Depending on the request, processing may rely on pre-contractual steps or legitimate interests in responding to business enquiries. Consent is requested separately when required. Technical logs may be processed for security, functionality and applicable legal obligations.
Forms and delivery
You can email questions and demonstration requests to hello@aiana.be. Information you provide will be used to handle your enquiry.
Recipients and transfers
Personal data may be shared with staff and service providers where necessary to handle your enquiry. Any processing or transfer outside the European Economic Area is subject to applicable GDPR rules and safeguards.
Retention
Personal data is not retained longer than necessary for the purposes for which it was provided and applicable legal obligations. Cookie preferences are stored on your device for no longer than six months.
Your rights
Subject to GDPR conditions, you may request access, correction, erasure, restriction, portability or object to processing. You may withdraw consent without affecting earlier lawful processing. Email hello@aiana.be. Complaints can be submitted to the Belgian Data Protection Authority. Legal response deadlines apply.
Security
Protecting personal data requires appropriate technical and organisational measures proportionate to the nature and risks of the processing.
Cookies and social media
Read the separate Cookie policy section on our terms page. Following social media links takes you to separate platforms with their own privacy practices. Merely displaying links does not require social tracking on this website.
Updates
This policy will be updated when actual data practices, legal requirements or providers change. The latest version date appears above.